TRAINING & SUPPORT

EPM Training and Support Services for Enterprise Finance Teams

Ongoing Finance System Training and Support

CFO Solutions is committed to ensuring your application is not only deployed successfully but also embraced by your team. A deployment succeeds when users are confident, informed, and ready to work with the system from day one.


We Focus On: 

  • Ongoing knowledge transfer for power users and administrators

  • Anticipating end-user expectations and needs

  • Practical change management

  • Training designed for different learning styles

  • Clear reference materials and job aids

Our approach combines administrator training with a recommended “train-the-trainer” model, giving your organization in-house expertise. When needed, we also design tailored training programs that reflect your processes and priorities.

 

Support Activities Include:

 

blue-check  Application administration

blue-check  Short-term post Go-Live coverage

blue-check  Report and input template development

blue-check  Structural changes and updates

blue-check  Module support for Workforce, HR, or Capital Expense

blue-check  Maintenance of existing integrations
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Flexible Engagement Models for Enterprise Finance Teams:

  • Prepaid blocks of support hours

  • Staff augmentation on 6 or 12-month terms


Support program clients also receive discounted rates for additional consulting services.

 

 

Start a Planning Session with Our Finance Experts

Meet with our team to discuss how to support user adoption and ongoing success. We’ll help you evaluate training, support, and enablement options that fit your team’s needs.

Request a Planning Session
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Jennifer Buchanan
PARTNER, CFO Advisory Services